Live Commerce Mastery for Kenyan Creators
Take this course on Anga
Track your progress, do the practical exercises and pass the module quizzes — complete the course and earn a verified certificate you can download as a PDF or share anywhere. Free to join, learn at your own pace.
What you'll learn
- Plan and run a 30–60 minute live shopping session tailored to Kenyan audiences on Facebook, Instagram, TikTok, WhatsApp or local marketplaces
- Write a persuasive live script and demo plan that converts viewers into buyers during real-time streams
- Set up payment flows that accept M-Pesa (Lipa na M-Pesa Till/Paybill), cards (Flutterwave/Paystack) and manage cash/airtime options
- Price products in KES with margins, shipping and fees included and create bundle offers that increase average order value
- Capture orders live (comments, WhatsApp, forms), confirm payments, and coordinate fulfilment using Kenyan courier options
- Handle returns, refunds and customer service professionally to protect your reputation and qualify for more brand work on Anga
Course curriculum
Module 1
Module 1 — Live Commerce Foundations (Kenya-first)
Understand what live commerce is in a Kenyan context, buyer behaviour, legal basics and where creators fit. Learn how Anga connects creators to brands and secures payments. Ends with a quiz.
Module 2
Module 2 — Product Selection, Inventory & Pricing
Pick products that sell live, manage small inventories and price in KES with margins, shipping and fees. Includes local examples and retail sources (Naivas, local markets). Ends with a quiz.
Module 3
Module 3 — Scripted Selling, Live Demos & Production
Create persuasive scripts, demo products on camera, and produce professional-looking streams on a Kenyan budget — including mobile data, lighting and backup connectivity. Ends with a quiz.
Module 4
Module 4 — Platform Playbooks: Facebook, Instagram, TikTok, WhatsApp & Marketplaces
Step-by-step platform actions: how to go live, tag products (where available), use comments/shop features, and move buyers to payment — with Kenyan platform quirks and examples. Ends with a quiz.
Module 5
Module 5 — Payments, Order Capture & Live Conversion Tactics
Convert viewers into paying customers: comment-capture, WhatsApp ordering, payment options (M-Pesa Till/Paybill, Paystack/Flutterwave cards, COD), and anti-fraud checks — Kenya-focused. Ends with a quiz.
Module 6
Module 6 — Fulfilment, Returns, Customer Service & Growth
Turn one-time buyers into repeat customers: packaging, courier choices (Sendy, Posta Kenya, local riders), returns policy, dispute handling and post-live growth tactics including brand collaboration on Anga. Ends with a quiz.
Prefer to start with an article? Read Live Commerce for Kenyan Creators — Practical Guide 2026 from our blog.